Please take a look at the sections below to find the answers you’re looking for. If you can’t find what you’re looking for or have additional questions, please don’t hesitate to contact us. We’re always here to help!
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Last updated: Jule 2025
What products do you sell?
We offer a wide range of premium clothing items including men's t-shirts, women’s wear, and seasonal fashion essentials — all designed for comfort and style.
Do you ship internationally?
Currently, we only ship within the United States.
How long does shipping take?
Orders are typically processed within 2–3 business days. Once shipped, delivery takes 5–7 business days, depending on your location.
What payment methods do you accept?
We accept PayPal, major credit/debit cards, and secure checkout via 2Checkout (Verifone).
Can I cancel or change my order?
If your order hasn’t been processed yet, we can cancel or update it. Please contact us within 12 hours of placing the order at nuethread@gmail.com.
How do I track my order?
Once your order ships, you’ll receive an email with a tracking number and a link to track your package.
What is your return policy?
You can return items within 14 days of delivery if they are unused, unwashed, and in original condition. For full details, visit our Return & Refund Policy.
My item arrived damaged or wrong. What should I do?
We're sorry! Please contact us at nuethread@gmail.com within 48 hours of receiving the item, along with photos of the issue, and we’ll resolve it quickly.
How do I contact customer support?
You can email us anytime at: 📧 nuethread@gmail.com Our team will respond within 24–48 business hours.
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